We are upgrading!
On February 19th, we have switched our online booking platform to Rezerv, to provide a better booking experience. Here are the details of this change of platform.
What will change
Better view of the classes
A more user-friendly interface, allowing you to view more classes and browse more easily through the planning.
Finally, remaining credits !
You will be able to view your remaining credits while booking a class, without having to ask us or receive an email.
Accounts for everyone
Every student will have an account, in order for us to better track the classes and for you to view and manage your appointments online.
Shareable Packages
No more manual operations - you can set the beneficiaries of your shareable packages, and they will be able to book with it from their account.
What You Need To Do
Here is what you need to do moving forward:
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If you have purchased any Package (even if you have 0 remaining credit), we already set up your account. All you have to do is login on the booking page with the email address you used for your package, and press “Reset Password” - set your password and you're good to go!
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No problem, please create an account by filling in the information required, and you can start with your booking right away.
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To complete your booking, you can pay the drop-in price digitally, or choose to pay later at the studio using Payme, FPS, or cash. Alternatively, you can buy a new package online. If you wish to get a package using Payme, FPS, or cash, please select the "Pay Later" option and reach out to us to arrange it for you.
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If you encounter any issue during your registration or booking, if you notice your credit balance is not up-to-date, or need help with purchasing a class or package, please contact us anytime at 93151184. We will help you as quickly as possible!
We hope to see a smooth transition for everyone, and look forward to receiving very soon at studio 5 !
- Mei and Nicolas